Privacy Policy

Cooper Home Services cooperhomeservices.net Last Updated: May 24, 2026

Overview

Cooper Home Services ("we," "us," or "our") is committed to protecting the privacy of our customers. This Privacy Policy explains how we collect, use, and safeguard your personal information, including information collected in connection with our SMS text messaging program.

Information We Collect

We may collect the following types of information:

• Contact information — name, phone number, email address, and service address
• Service information — details related to requested or scheduled home services
• Communication preferences — including your consent to receive text messages

SMS / Text Messaging Program

Cooper Home Services offers an SMS messaging program to keep customers informed about their service appointments, job status updates, and estimates or quotes.

By providing your phone number and opting in to our SMS program, you consent to receive text messages from Cooper Home Services at the number provided.

Messages may include:

• Appointment reminders and confirmations
• Job status updates
• Estimates and quotes related to your service request

Message frequency will vary depending on your service activity.

Message and data rates may apply. Check with your mobile carrier for details.

How We Collect Your Opt-In

Customers may opt in to our SMS program in the following ways:

• By submitting a web form on cooperhomeservices.net that includes an SMS consent checkbox
• By verbally providing consent when scheduling service by phone

We will not send you text messages without your prior consent.

How to Opt Out

You may opt out of SMS messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a single confirmation message and no further texts will be sent.

To re-enroll, reply START or contact our office.

How to Get Help

Reply HELP to any message for assistance, or contact our office directly:

• (570) 413-1733
• (570) 212-9242

How We Use Your Information

We use your information solely to provide and communicate about home services you have requested. We do not use your information for unrelated marketing purposes without your explicit consent.

SMS Data — No Third-Party Sharing

No mobile opt-in data or SMS consent information will be shared with, sold to, or transferred to any third parties or affiliates for marketing or promotional purposes at any time.

This applies to your phone number and any data collected as part of your enrollment in our SMS messaging program.

Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of our services after any update constitutes your acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us:

Cooper Home ServicesPhone: (570) 413-1733 | (570) 212-9242 Website: cooperhomeservices.net